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JEAVerify
Customer Care and Billing Resource
 
 
 
Welcome to JEAVerify, JEA’s subscription service designed for government agencies, non-profit organizations, and commercial entities with a legitimate business need for electronic access to utility records.

How to request access:

If you are a government or non-profit employee of an agency that already has subscription access to JEAVerify and you have a business need to obtain JEAVerify access, please e-mail jeaverify@jea.com. The e-mail request must be sent directly from your agency e-mail account with your direct Manager copied and contain all of the following information. Requests that do not contain all of the required information will not be processed.
  • Full Legal Name
  • E-mail Address
  • Phone Number
  • Employer
  • Federal Employer ID
  • Employer Address
  • Manager's Full Name
  • Manager's Phone Number
  • Description of Why Access is Needed
For other agencies and businesses please E-mail: jeaverify@jea.com to obtain subscription information, including terms and conditions of use, contract information and pricing.

If you already have access to the JEA Verify system and need help with your account, please E-mail: jeaverify@jea.com.

If you have any other requests you may E-mail: publicrecords@jea.com or call (904) 665-8606.